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HTML Blck/ Gravity form not working

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  • September 27, 2023 at 1:21 pm #499605

    immolib
    Participant

    Hi

    On plans.fr, i use on the header top bar a menu with an item with HTML dropdown “Devis Gratuit”
    It loads as a pop up an HTML block i created with your theme.
    And i encounter two problems :
    1/ The gravity form wont work. People cant send messages. If i put the form anywhere on the website, it will work.
    2/ The scroll is not possible (eventhoug i selected it in menu options)It always close the hTML block if i scroll down.

    Can you please help ?

    Thanks

    September 27, 2023 at 4:01 pm #499672

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are using HTML Block with the menu in the header top bar that is why it is not working. Try to create a HTML Blocks for popup form and use the popup widget in elementor and select the form.

    Then Go to the Header builder -> edit current header -> add the HTML blocks elements and select the Popup HTML blocks.
    Hope this helps!

    Best Regards.

    September 28, 2023 at 10:41 am #499857

    immolib
    Participant

    Thanks. very clear !

    September 28, 2023 at 10:45 am #499862

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)

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