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#501029

Hung Pham
Keymaster

Hi smartuknet,

Thanks for your information.

If it still doesn’t work after hooks are added then it is not our theme issue. Probably, the plugin requires a different hook or some additional one.

Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards,