Home › Forums › WoodMart support forum › Fatal Error

Fatal Error

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 4, 2023 at 3:21 pm #501585

    Nicosa
    Participant

    Good morning,

    A Fatal error breaks my page, could you tell me the reason and especially the solution, my site is therefore under maintenance to prevent users from coming across this.
    Attached screen

    Attachments:
    You must be logged in to view attached files.
    October 4, 2023 at 4:48 pm #501623

    Luke Nielsen
    Keymaster

    Hello,

    The issue could be in some third-party plugins so please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce

    Enable parent theme

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    October 4, 2023 at 4:52 pm #501624

    Nicosa
    Participant

    Good morning,

    I carried out this operation, deactivating plugin, by setting wp-config to true, there are errors on the theme which are visible. This is only visible on product pages.

    October 4, 2023 at 5:05 pm #501629

    Nicosa
    Participant

    This isn’t working, I deactivated it and elementor also gets into error with the theme, it works with Twenty-twenty so it’s the theme.

    October 5, 2023 at 10:00 am #501757

    Luke Nielsen
    Keymaster

    Hello,

    Ok, understood. Please confirm the permission for plugins deactivation, switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    October 5, 2023 at 10:03 am #501760

    Nicosa
    Participant

    Hello Luke,

    This night, I spent some time but I found, the problem was in the custom layouts there was a cache and allocation problem, so I deleted everything and redid it.

    October 5, 2023 at 10:05 am #501762

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you found the issue.

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Fatal Error’ is closed to new replies.