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attribute/variation swatches not showing

Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 4, 2023 at 5:15 pm #501636

    hi
    Participant

    some variation swatches of products, dont show on product grid, but they do show in the single product view.
    sometimes if i open in the edit view of a single product and save it without any changes, then the swatch shows.

    i have tried disabling all caching plugins but the problem still exists

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    October 5, 2023 at 2:29 pm #501892

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    October 18, 2023 at 3:32 pm #505139

    hi
    Participant

    Hello, i deactivated all plugins and left all only elementor, woocommerce and woodmart core and the problem is still there

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    October 19, 2023 at 2:34 am #505298

    Elise Noromit
    Member

    Hello,

    Please update the theme till the recent version and check how it works,

    Let us know if the problem occurs again, I am checking now and I cannot catch the issue.

    If you have any questions please feel free to contact us.

    Best Regards

    October 19, 2023 at 4:31 pm #505461

    hi
    Participant

    i did full update and patch. the problem still stands

    October 20, 2023 at 11:51 am #505680

    Elise Noromit
    Member

    Hello,

    The problem was caused by caching, we have resaved the product and now it works correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    October 20, 2023 at 1:52 pm #505726

    hi
    Participant

    Hello. There is no caching plugin, so how it was caused by caching? Plus i allready told you that if i re-save the product it gets fixed. i dont see that as a solution because i will have to manually inspect all the products all the time to see which ones dont show the variations

    October 21, 2023 at 2:33 am #505876

    Elise Noromit
    Member

    Hello,

    Please add this code to the functions.php of the child theme:

    add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );

    If you have any questions please feel free to contact us.

    Best Regards

    October 31, 2023 at 5:38 pm #508859

    hi
    Participant

    hello again, since we implemented this code, the attributes start showing in alphabetical order instead of showing in the order they are made in the backend

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    November 1, 2023 at 4:35 am #508910

    Elise Noromit
    Member

    Hello,

    This order is stipulated by Woocommerce, WoodMart just shows it.

    Please check the order in the product page. I am afraid it can’t be changed.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)