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Dokan Store Banner is too big

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 13, 2023 at 8:58 am #503844

    Dhomart
    Participant

    Hi there, would you please help with this?

    i have setted the Dokan store banner size to 625×300, but actually it is showing much bigger, almost 1305×625, and i checked the demo of woodmart, it is exactly 625×300.

    i will leave the admin user information in the private content, thanks.

    • This topic was modified 1 year, 9 months ago by Dhomart.
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    October 13, 2023 at 12:50 pm #503940

    Luke Nielsen
    Keymaster

    Hello,

    I cannot log in due to the security plugin: https://take.ms/r3ABG

    https://take.ms/pU3QW

    Could you please disable it? So I will investigate it from your side.

    Kind Regards

    October 13, 2023 at 3:34 pm #504022

    Dhomart
    Participant

    hi, you can login from here

    https://mexduo.com/mi-cuenta/

    please check the video, thanks

    • This reply was modified 1 year, 9 months ago by Dhomart.
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    October 13, 2023 at 4:47 pm #504043

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that you use a container with a 1400px width, on the demo it’s 1222px, in your case, you have a wider container therefore you have a wider image there.

    https://take.ms/80bmJ

    Kind Regards

    October 13, 2023 at 7:30 pm #504082

    Dhomart
    Participant

    ok, so i am using another template, which is fit better with the theme, thanks.

    October 16, 2023 at 9:55 am #504343

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

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