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Problem with Mega menu

Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 16, 2023 at 1:25 pm #504424

    millann
    Participant

    I have created a mega menu that should open on Hover with the mouse.

    However, it doesn’t work as it should every time, I don’t know what it depends on, but I need to refresh the page several times in order for the mega menu to appear.

    I have the same problem with the sticky menu, which is displayed on some pages and not on others, this must not happen!!!

    Please look into this and resolve it as soon as possible.

    The mega menu is set to the “Online Shop” option.

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    October 16, 2023 at 5:08 pm #504517

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please share the wp logins details in private content under the message area i will check and give you a possible solution.

    Best Regards.

    October 16, 2023 at 7:44 pm #504570

    millann
    Participant

    Here are login details…

    October 17, 2023 at 9:46 am #504656

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    October 21, 2023 at 1:08 am #505871

    millann
    Participant

    I can’t do that because the client is afraid something will go wrong, so I don’t have their permission to do it.

    Is there no other way to diagnose the problem, everything was working normally and the problem appeared suddenly.

    October 21, 2023 at 10:35 am #505945

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please create a staging site and test the issue with the plugins related to Woodmart only.
    Then add your plugins one by one to detect which one causes the problem.

    Best Regards.

    November 8, 2023 at 9:29 pm #510963

    millann
    Participant

    We have not solved this problem…

    For now you can close this topic but if this continues I will have to contact you again because I don’t have time to create staging sites and test, but it should be your responsibility and task to solve this as soon as possible!

    November 9, 2023 at 10:29 am #511025

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Ok, I am waiting for your response.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Best Regards.

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Viewing 8 posts - 1 through 8 (of 8 total)