Home New Guten › Forums › WoodMart support forum › My Cart is all messed up?

My Cart is all messed up?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 17, 2023 at 3:37 pm #504809

    tradershipltd
    Participant

    Please see below why is my cart displaying like that?

    Attachments:
    You must be logged in to view attached files.
    October 18, 2023 at 5:46 am #504951

    Hung Pham
    Keymaster

    Hi tradershipltd,

    Thanks for reaching to us.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

    In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.

    Regards,

    October 18, 2023 at 4:35 pm #505171

    tradershipltd
    Participant

    I did that and the Cart is fine when using other theme? so it looks like an issue with the theme?

    October 19, 2023 at 7:41 am #505318

    Hung Pham
    Keymaster

    Hi tradershipltd,

    Thanks for reaching to us.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    October 19, 2023 at 9:05 pm #505555

    tradershipltd
    Participant

    No please feel free to do that

    October 20, 2023 at 8:47 am #505617

    Hung Pham
    Keymaster

    Hi tradershipltd,

    You are using Custom Layout for Cart page, I turned off and cart worked well again. https://prnt.sc/Zkkc1L2uOBbt

    So, please check it again. May our article will be useful https://xtemos.com/docs-topic/shopping-cart-page-builder/

    Regards,

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)