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.wd-more-desc-btn not working for some products

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • October 20, 2023 at 1:04 pm #505698

    web.mydecor
    Participant

    Hi,
    for some products the hover view more button not working, please see printscreen.
    How can that be fixed?

    Best regards,
    Ivana

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    October 21, 2023 at 9:42 am #505922

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please share the wp logins details in private content under the message area I will check and give you a possible solution.

    Best Regards.

    October 23, 2023 at 12:57 pm #506280

    web.mydecor
    Participant

    Hi,
    sharing wp login details below.

    Best regards,
    Ivana

    October 23, 2023 at 5:13 pm #506443

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you. Also change the child theme to parent theme.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    October 24, 2023 at 12:38 pm #506638

    web.mydecor
    Participant

    Hello,
    no it still doesnt work even if I deactivate all 3rd party plugins – except Elementor, Woodmart Core and Woocommerce. Child theme changed to parent.
    I have created staging environment, all plugins deactivated. Please check for possible solution. Accesses below:

    October 25, 2023 at 2:30 pm #507074

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check both pages now after removing the browser and site cache. The view more button is showing fine now. I have added the small custom CSS code in the theme settings:

    .wd-more-desc .wd-more-desc-btn:not(.wd-shown) {
    display: inline;
}

    Best Regards.

    October 25, 2023 at 3:53 pm #507141

    web.mydecor
    Participant

    Hello,
    thank you. Still the solution needs more adjustment.
    Some product descritpions with view more button show all block, and some not (they have blured area below, the text is not visible as a whole but must be scrolled). please see printscreens. The scrolling inside block of view more area can be accepted but the bluring should be removed. So the text is clearly visible.
    Can you check a provide some solution?

    Best regards,

    Attachments:
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    October 26, 2023 at 2:32 pm #507500

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please try to use the below custom CSS code:

    .wd-more-desc .wd-more-desc-btn {
     background: none;
}

    Best Regards.

    October 26, 2023 at 4:25 pm #507563

    web.mydecor
    Participant

    Ok, that worked! Thank you.

    Best regards,

    October 27, 2023 at 9:42 am #507751

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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