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October 23, 2023 at 7:39 am #506163

Hung Pham
Keymaster

Hi jackuk,

Thanks for reaching to us and appreciate your patience.

I can’t access your site https://prnt.sc/0MtiRERlRA03

Ensure that your web hosting environment meets the minimum requirements or set higher values for the WoodMart theme https://xtemos.com/docs-topic/requirements-wordpress-set-up/

I also kindly request you to ensure that no third-party plugins are installed. This does not include plugins that are bundled with the theme. For more information, please refer to the following link: https://xtemos.com/docs-topic/installation-process/

Regards,