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Issue in theme

Viewing 14 posts - 1 through 14 (of 14 total)
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  • October 23, 2023 at 10:27 am #506213

    tabrej.khan
    Participant

    Kindly fix the issue urgently

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    October 23, 2023 at 10:29 am #506219

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    October 23, 2023 at 10:31 am #506220

    tabrej.khan
    Participant

    sure

    October 23, 2023 at 10:34 am #506221

    Artem Temos
    Keymaster

    You need to select a proper image size for the products element https://gyazo.com/2403b1e2106a2216dd8d8c98b71ecf1a

    October 23, 2023 at 1:31 pm #506295

    tabrej.khan
    Participant

    issue

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    October 23, 2023 at 1:53 pm #506300

    tabrej.khan
    Participant

    checkout page issue

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    October 23, 2023 at 2:07 pm #506313

    tabrej.khan
    Participant

    product details page

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    October 23, 2023 at 2:13 pm #506318

    tabrej.khan
    Participant

    issue in cropping the image

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    October 23, 2023 at 3:37 pm #506364

    Artem Temos
    Keymaster

    Hello,

    Please, let me know if you have solved your initial issue. If yes, we close this topic and you are free to create new topics for separate issues.

    Thank you

    October 25, 2023 at 7:41 am #506902

    tabrej.khan
    Participant

    Not fixed yet pls check and fix it.

    October 25, 2023 at 10:14 am #506943

    Artem Temos
    Keymaster

    As we said, you need to select a proper image size for all elements that have this problem https://gyazo.com/2403b1e2106a2216dd8d8c98b71ecf1a
    Note that the issue is caused by your server configuration. It doesn’t support custom image resizing with PHP. That is why you need to use predefined image sizes only.

    Kind Regards

    October 25, 2023 at 10:16 am #506952

    tabrej.khan
    Participant

    kindly fix the topbar header issue

    October 25, 2023 at 10:18 am #506955

    tabrej.khan
    Participant

    kindly check the screen as attached.

    October 25, 2023 at 10:19 am #506957

    Artem Temos
    Keymaster

    Please, create a separate topic for the new issue. Thank you

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Viewing 14 posts - 1 through 14 (of 14 total)