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plugin installation failed. please import theme demo data

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  • October 24, 2023 at 11:49 am #506620

    touchworldtechnology.com
    Participant

    i installed the theme. but in the plugin install section woo commerce plugin and contact 7 plugin are showing error and not installed. because of this dummy data cant import. please fix the issue its urgent.when i try to create ticket i cant find a place for that

    please import demo data. its urgent

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    October 24, 2023 at 3:34 pm #506732

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that you use the 7.3 version of WooCommerce: https://prnt.sc/wX7IVL5n84m3 , but requires PHP version is 7.4+ https://prnt.sc/nHWJBaCpq4z5

    So you need to update the PHP version and then you will be able to activate WooCommerce with the dummy content.

    Kind Regards

    October 24, 2023 at 9:25 pm #506827

    touchworldtechnology.com
    Participant

    i updated php version to 8.1 still the same issue. can you please check same from your end. because its an urgent work. still i cant import the demo data. that affect my business. please help. website i added in a temporary link https://alsaavi.com/alsaavi/

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    October 25, 2023 at 5:11 pm #507172

    Luke Nielsen
    Keymaster

    Hello,

    But near your domain, you can see that it is the 7.3 version, here is a screenshot: https://prnt.sc/LxFjKSZmhkns

    You need to contact your hosting provider and ask them to change the version for that specific domain: https://prnt.sc/B5fbL3dC8LFT

    Also, you can check the version via Space Dashboard -> System status: https://prnt.sc/Zzaeu_fxvT7a

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)