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Woodsmart special stockstatus widget shows products even do…

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  • October 24, 2023 at 9:01 pm #506816

    support-1174
    Participant

    Hi,
    I have activated the Woodsmart special stockstatus widget:
    And only checked the box for Sale products.
    I have no products in the sale, so it should not show any products. But it does… it shows all the normal prices of products.
    See my image.|

    How can I/we fix this? So it shows only products in the sale and otherwise none.?

    Greetings

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    October 25, 2023 at 2:38 pm #507088

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    October 31, 2023 at 4:16 pm #508843

    support-1174
    Participant

    Hello,

    A deactivated all plugins but Woocommerce and Woodmart Core.
    If Woodmart Core is not activated, this feature will not be displayed.
    But the problem is still there. I have no products in the sale, so it should not show any products. But it does… it shows all the products with the normal prices.

    To log in, see the Extra information (visible to moderators only) section
    I have not deactivated all other plugins at the moment, because I am working on it.
    But you can when you have the time to check.
    The LiteSpeed Cache plugin must stay deactivated after you are done. All other plugins must be activated again.

    November 1, 2023 at 3:53 pm #509103

    Artem Temos
    Keymaster

    Hello,

    Sorry, but the password seems to be wrong and we can’t enter your dashboard. Please, provide us with a valid password.

    Kind Regards

    November 2, 2023 at 3:43 pm #509386

    support-1174
    Participant

    New test shop.

    You can test what you like

    info:

    November 2, 2023 at 6:10 pm #509436

    Artem Temos
    Keymaster

    Hello,

    We have fixed this on your website. Please, test how it works now.

    Kind Regards

    November 2, 2023 at 6:34 pm #509437

    support-1174
    Participant

    Yes! You fixed it!
    Thanks.

    Now I need to know how, so I can fix it myself in my live shop.
    Can you explane to me how to fix this? What did you do?

    November 3, 2023 at 10:45 am #509556

    Artem Temos
    Keymaster

    To fix this issue on your live website, you need to create a test product with a sale and check if it works. After this, you can delete this product completely and the issue should be fixed.

    Kind Regards

    November 3, 2023 at 11:07 am #509573

    support-1174
    Participant

    How is it possible that it fixed in my live shop?
    I gave you the info for the testshop

    November 3, 2023 at 3:17 pm #509654

    Artem Temos
    Keymaster

    No, we didn’t fix it on your live shop. But you can do this following the instructions from our previous reply. Let me know if it helps.

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