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Payment selection animation

Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 25, 2023 at 2:13 pm #507060

    lukachoda
    Participant

    I encountered a bug where the element below jumps when selecting different payment options. This only happens when the basket has more than three products, and the animation is not as smooth as in your demo.

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    October 25, 2023 at 2:14 pm #507062

    lukachoda
    Participant

    Video attached

    October 25, 2023 at 2:15 pm #507063

    lukachoda
    Participant

    Video

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    October 25, 2023 at 2:28 pm #507072

    Luke Nielsen
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance.

    Kind Regards

    October 25, 2023 at 2:37 pm #507084

    lukachoda
    Participant

    I have disabled all plugins as requested.

    October 26, 2023 at 4:55 pm #507580

    Luke Nielsen
    Keymaster

    Hello,

    Thank you. Please confirm the permission to switch to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards

    October 26, 2023 at 5:09 pm #507590

    lukachoda
    Participant

    I switched the website to the default Woodman theme. Also, you have permission to turn on/off any plugins or themes for testing purposes.

    Let me know if you need any assistance from me.

    October 27, 2023 at 10:09 am #507763

    Luke Nielsen
    Keymaster

    Hello,

    I have tested that issue on the default theme and there is the same issue, the element below jumps: https://take.ms/oZPEX

    So it is not something caused by our theme, I suggest you contact the plugin’s support team for further solutions.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)