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Problem with “product categories” element in other language.

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  • #507756

    pyramidsupport
    Participant

    Hi,
    we have a problem with the “product categories” element in English.

    if I access the site in Italian the item count is correct (attached image im1.jpg)

    if I access the site in English most of the categori marks zero article (attached image im2.jpg).
    But if I click on it the articles are there (attached image im3.jpg)

    We use WPML for translation.

    We thank in advance

    Translated with http://www.DeepL.com/Translator (free version)

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    #508083

    Hello,

    Please make sure you have created the translation for all the products, if there are no translations, product categories in other languages.

    If you have any questions please feel free to contact us.

    Best Regards

    #508790

    pyramidsupport
    Participant

    Good morning, products and categories have all been translated (as you can see in the attached images).

    #508845

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    If you see the same, please consider using WPML plugin: https://wpml.org/ it is fully compatible both with Woocommerce and WoodMart.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)