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problems with the search and tags process

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 5, 2023 at 1:03 am #509950

    tarek.z.murad
    Participant

    I have a problem with the search process
    While typing the search item, several options appear in the drop-down list
    But when I press the magnifying button in search: everything disappears

    Another problem appears in the tag
    I can’t choose the tag from products carousel for Example

    As shown in the attached pictures

    thanks in Advance

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    November 6, 2023 at 11:59 am #510144

    Hung Pham
    Keymaster

    Hi tarek.z.murad,

    Thanks for reaching to us and appreciate your patience.

    I took a look at test webiste, you are using outdated theme version, please update WoodMart and WooMart Core plugin to the latest version and check again.

    https://xtemos.com/docs-topic/update-the-theme/

    Then, you should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Let me know how it goes.

    Regards,

    November 7, 2023 at 1:04 am #510361

    tarek.z.murad
    Participant

    I’m afraid the site will crash if I update
    I did this before and my site was disabled and everything became messy

    November 7, 2023 at 11:40 am #510462

    Hung Pham
    Keymaster

    Hi tarek.z.murad,

    You can create a dev site and and check there. Staging platform – also called a dev site where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Regards,

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