Can’t Edit Address in MY ACCOUNT page in Address Endpoint
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When I Create a new account on my WooCommerce website it’s working. But after creating the account I can’t edit my account details. Please help me to fix this.
Hello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
Hello Support Team,
After customer login not able to change addresses from the dashboard. (Edit option not showing). As per your suggestion, we changed the theme to the storefront and it’s working perfectly. Attached screen snap for your reference.
Note : It worked perfectly for one month and the theme was woodmart at that time. I don’t know why this happening now. Request you to help me.
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Hello,
Please, disable all plugins that are not related to our theme and switch to the parent theme temporarily so we can see how it works.
Kind Regards
Hello Support Team,
Thank you for your prompt reply. But sorry to say that we already tried what you suggested. But not working. So request you to help me out. And one more thing if the issue is related to the plugin then it should not work with the storefront theme. But with the storefront theme, it is working perfectly.
OK, please, disable the plugins and switch to the Storefront theme so we can check it too.
Thank you
.
