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Having issues with gallery and Dokan Multivendor plugin Shipping couldn’t edit

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  • #510644

    ogoket
    Participant

    I am having issues with my woocommerce image gallery setting and Dokan Shipping method Preloader while activating the theme or child theme

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    #510783

    Hung Pham
    Keymaster

    Hi ogoket,

    Thanks for reaching to us.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

    In case it works with default theme, please provide me with temporary wp-admin access to Private Content area, I will debud that issue.

    Regards,

    #512088

    ogoket
    Participant

    please check

    #512133

    Hung Pham
    Keymaster

    Hi ogoket,

    Would you mind if I deactivate extra plugins, switch to Default theme for testing? Please confirm me back.

    Regards,

    #512384

    ogoket
    Participant

    Sure

    #512454

    Hung Pham
    Keymaster

    Hi ogoket,

    It caused by ‘Dokan Pro’ plugin. I have deactivated the plugin and the issue has been resolved. https://prnt.sc/WPPjcrum67c5

    I recommend reaching out to the plugin author directly.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)