Home › Forums › WoodMart support forum › here are two lines on the page that I want to make them invisible.

here are two lines on the page that I want to make them invisible.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • November 8, 2023 at 6:00 am #510691

    CYCLEPRO
    Participant

    Hello,

    Excume me! can you please tell me how to make lines invisible on a page? You can see a screenshot for clarification.
    The issue is that you won’t see the two lines when you opened the tab FAQ, but you will see the two lines when you opened the other tabs. Please tell me with a solution, thank you so much!

    Best Regards,

    Best regards.

    Attachments:
    You must be logged in to view attached files.
    November 8, 2023 at 6:06 am #510693

    CYCLEPRO
    Participant

    .

    November 8, 2023 at 11:36 am #510767

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    Thanks for reaching to us.

    I opened other tabs and didn’t see two lines as well https://prnt.sc/68zkzGn-WFk7

    Did you resolve the problems?

    Regards,

    November 13, 2023 at 7:41 am #511838

    CYCLEPRO
    Participant

    Hi great team,

    No, the problem is still on, as I told you I can see the two lines on tab About, Brand story, except the tabs FAQs and certificates. please let me know what to do, thank you!
    Regards,

    November 13, 2023 at 5:47 pm #512053

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    It worked well too https://prnt.sc/WC–kq76Db48

    Please let me know which browsers you are using.

    Regards,

    November 14, 2023 at 4:06 am #512106

    CYCLEPRO
    Participant

    Hi,

    I was using Chrome and Edge. That is tricky thing since you told me it worked well. So, could you try to give me some measures to resolve based on my side?
    Regards,

    November 14, 2023 at 7:28 am #512127

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    I tested on both Chrome and Edge with various different screen sizes as well, it is still working very well https://prnt.sc/ksiINbQ4hVtG

    Please check on other laptops, computers and let me know how it goes.

    Regards,

    December 6, 2023 at 6:27 am #518873

    CYCLEPRO
    Participant

    Hi team,

    Sorry to inform you that the issue persists till now, so we have to succumb to its persistence. Let it be!

    Regards,

    December 6, 2023 at 6:51 am #518887

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    Could you, please, record video of problems and share to me? I can understand your problem better.

    Thanks for your patience.

    Regards,

    December 6, 2023 at 8:45 am #518931

    CYCLEPRO
    Participant

    Hello team,

    okay, you can now watch an attached video, many thanks!

    Regards,

    December 6, 2023 at 5:24 pm #519147

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    I don’t see attached video, please upload to Drive or Mediafiles and share link here.

    Regards,

    December 7, 2023 at 6:29 am #519277

    CYCLEPRO
    Participant

    Hello,

    Sorry! Please see video on drive, thanks!

    Regards,

    December 7, 2023 at 8:09 am #519288

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    Thanks for details.

    It’s fixed, please check.

    You need to put custom height with UNIT to fits for specific content https://prnt.sc/1TXJuIODolnM

    Regards,

    December 7, 2023 at 10:57 am #519344

    CYCLEPRO
    Participant

    Hello,

    Okay, it’s done, thank you very much!

    Regards,

    December 7, 2023 at 12:53 pm #519397

    Hung Pham
    Keymaster

    Hi CYCLEPRO,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

The topic ‘here are two lines on the page that I want to make them invisible.’ is closed to new replies.