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Products showing double

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • November 9, 2023 at 5:40 pm #511204

    mwick
    Participant

    Hi,

    On my page (link in private content) products are showing double. Upon disabling the theme, this is not happening. Any suggestions?

    November 9, 2023 at 5:44 pm #511205

    mwick
    Participant

    Please see login details in private content

    November 10, 2023 at 7:11 am #511299

    Hung Pham
    Keymaster

    Hi mwick,

    Thanks for reaching to us.

    You should deactivate all plugins (except WoodMart Core and WooCommerce plugins), switch to Parent theme and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Let me know how it goes.

    Regards,

    November 10, 2023 at 12:31 pm #511398

    mwick
    Participant

    Hello,

    I’ve already come to the conclusion that its the theme whats causing this error.

    This is not because any other plugins.

    November 10, 2023 at 7:02 pm #511569

    Hung Pham
    Keymaster

    Hi mwick,

    Would you mind if I switch to default theme or upload fresh WoodMart theme for testing? Please confirm me back.

    Regards,

    November 10, 2023 at 7:30 pm #511574

    mwick
    Participant

    Yes I Confirm

    November 11, 2023 at 7:22 am #511609

    Hung Pham
    Keymaster

    Hi mwick,

    Thanks for your confirmation.

    If you use Elementor builder for Products, then you don’t need to put into Classic Editor. The issue has been resolved.

    https://prnt.sc/UFtQTIyNrTwG

    I also re-activated plugins for you.

    Regards,

    November 30, 2023 at 7:25 pm #517412

    mwick
    Participant

    Hello,

    It seems like the issue comes back, upon checking its not because of the Classic Editor;

    please check link:

    December 1, 2023 at 7:04 am #517470

    Hung Pham
    Keymaster

    Hi mwick,

    Please edit product, switch to Classic Editor and remove all content and double check.

    Let me know how it goes.

    Regards,

    December 1, 2023 at 4:23 pm #517653

    mwick
    Participant

    Hello,

    It’s because of the theme; please check.

    I switched themes, and this issue did not arise with a different theme.

    December 2, 2023 at 10:39 am #517789

    Hung Pham
    Keymaster

    Hi mwick,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Regards,

    December 4, 2023 at 3:12 am #518041

    mwick
    Participant

    Thanks.

    December 4, 2023 at 10:53 am #518132

    Hung Pham
    Keymaster

    Hi mwick,

    We switched to Default theme and the problem still occurring, it also means that it’s non-related theme issues.

    You can try to install WoodMart theme on other hosting or localhost and double check.

    Regards,

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Viewing 13 posts - 1 through 13 (of 13 total)