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The product page not showing the variation options

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #511274

    justinavct
    Participant

    Please see the screenshot, I have set up the variation in woocommerce of this product, but it won’t show the selection options at the front end.

    https://rantingj11.sg-host.com/product/beau-monde/

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    #511564

    Hung Pham
    Keymaster

    Hi justinavct,

    Thanks for reaching to us.

    Please make sure you added Price to variations https://prnt.sc/xdxr94xFzQF7

    You also should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    In case it still doesn’t work, please provide me with temporary wp-admin access to Private Content area, I will take a look.

    Regards,

    #511740

    justinavct
    Participant

    It seems still not working. This is my login detilas, Thanks

    #511784

    Hung Pham
    Keymaster

    Hi justinavct,

    Thanks for your patience.

    I created demo product and variations are showing up on my end https://rantingj11.sg-host.com/product/new-product/

    Please check again.

    Regards,

    #512731

    justinavct
    Participant

    Hi Team,

    The product you created is showing the variation but it was wrong format, and not selectable. Please see the attachment.

    Please see the “Hamilton wall hung” screenshot that’s what I want to show.

    Thanks.

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    #512801

    Hung Pham
    Keymaster

    Hi justinavct,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #513023

    justinavct
    Participant

    Sure, you can do that.

    #513289

    Hung Pham
    Keymaster

    Hi justinavct,

    I found the root cause of the problem. You enabled Catalog mode in Theme Settings > Shop > Shop https://prnt.sc/LnPU5dwqYt2s

    I re-activated extra plugins as well. Please double check.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)