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Woodmart Filter not working

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  • November 13, 2023 at 12:36 pm #511930

    bk5
    Participant

    I’m attempting to include an attribute on my particular category page. I’ve chosen the WOODMART WooCommerce Layered Nav widget through the ‘Appearance > Widgets’ section. However, when I add the attribute as a filter, it doesn’t appear on my category page, as illustrated in the screenshots. I’m granting access to the website. Could you please review and identify the issue causing the filters not to display?

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    November 13, 2023 at 5:45 pm #512052

    bk5
    Participant

    anyone??

    November 13, 2023 at 6:15 pm #512059

    Hung Pham
    Keymaster

    Hi bk5,

    Thanks for reaching to us.

    Try to go to WooCommerce > Status > Tools and click on “Regenerate the product attributes lookup table”.

    Let me know the results.

    Regards,

    November 13, 2023 at 6:17 pm #512061

    bk5
    Participant

    Hi , I have did that earlier but this never helps

    November 13, 2023 at 6:34 pm #512066

    bk5
    Participant

    hey Hung , update: it works now.

    thank you , you can close the ticket now

    November 13, 2023 at 9:04 pm #512083

    bk5
    Participant

    I have found one more issue, After WooCommerce > Status > Tools and click on “Regenerate the product attributes lookup table”. , It will appear on website but after some time it will again hidden and have to do WooCommerce > Status > Tools and click on “Regenerate the product attributes lookup table”. to bring it back . I dont know what can be that issue.

    November 14, 2023 at 7:10 am #512124

    Hung Pham
    Keymaster

    Hi bk5,

    I tested on both Normal and Igconite browsers, the filters showed up well https://prnt.sc/91uD7YPnE_oy https://prnt.sc/gtGnjTHm2L2Q

    Please clear browser cache and double check.

    Regards,

    November 14, 2023 at 10:00 am #512149

    bk5
    Participant

    okay, thank you. Yes the issue is now resolved. I have one more question. Can the filter for ” filter for type of drive” is always drop down list , Like I have to not click on drop down arrow to make to make it visible.

    November 14, 2023 at 11:02 am #512184

    Hung Pham
    Keymaster

    Hi bk5,

    Go to Theme Settings > Product Archive > Widgets >choose the disable option for Shop sidebar widgets collapse.

    https://prnt.sc/qZH04LwJKTXB

    Regards,

    November 14, 2023 at 11:27 am #512193

    bk5
    Participant

    thank you, It worked.

    November 14, 2023 at 11:45 am #512206

    Hung Pham
    Keymaster

    Hi bk5,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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