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Header not visible

Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 16, 2023 at 7:01 pm #512969

    staffcreator
    Participant

    Hi guys,

    I need your help

    I do not understand..

    I’m creating blog posts.

    In the posts I cannot activate the Header, I have tried in every way, but the Header does not activate. I attach the various screens of the active configurations.

    Let me know if I get something wrong.

    I’ll wait for you here
    Thank you
    Greetings
    🙂

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    November 16, 2023 at 7:04 pm #512973

    staffcreator
    Participant

    Sorry.. I forgot a screenshot

    The post page

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    November 17, 2023 at 10:40 am #513087

    Luke Nielsen
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    WPBakery page builder

    Thank you in advance

    Kind Regards

    November 17, 2023 at 3:39 pm #513211

    staffcreator
    Participant

    Hi Luke!

    Thank you for the reply.

    Of course… I’ll write you the login details below in private.

    I disabled the plugins but it gives the same problem. (See screenshot)

    Let me know
    I await your news

    Greetings
    🙂

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    November 17, 2023 at 4:03 pm #513243

    Luke Nielsen
    Keymaster

    Hello,

    When you create the new page for the post, you need to select the “Default Layout”: https://prnt.sc/rTRrUTG3XnSD

    Video: https://gyazo.com/b7e3b85b35eb111012ea0dfdebd32a58

    Kind Regards

    November 17, 2023 at 4:43 pm #513275

    staffcreator
    Participant

    Hi Luke!

    Thanks for your help!

    Perfect! now I get it..

    Sorry but I didn’t know about this option.. Before it didn’t come out of WPBakery, in fact I recently noticed these two options.

    I always chose the one with nothing because I thought the other one added details that weren’t needed

    Thanks for the explanation!

    Good work
    You can close the ticket

    Greetings 🙂

    November 17, 2023 at 4:48 pm #513277

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome!

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

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