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Error occurs when importing Game Dark theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 21, 2023 at 9:22 am #514006

    high8sky
    Participant

    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    I get the same error even though I set HP_VALUE max_execution_time to 600 in the .htaccess file.

    November 21, 2023 at 2:52 pm #514149

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You have to ask the hosting provider support to increase the max execution time from the PHP settings from the CPanel.

    Best Regards.

    November 21, 2023 at 3:25 pm #514167

    high8sky
    Participant

    The hosting company changed it to 600. Still, an error occurs

    November 21, 2023 at 3:39 pm #514180

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site so I will check and import the demo content on your site.

    Best Regards.

    November 21, 2023 at 3:45 pm #514187

    high8sky
    Participant

    We will give you information

    November 22, 2023 at 7:42 am #514375

    high8sky
    Participant

    Is it still impossible to confirm?

    November 22, 2023 at 7:44 am #514376

    high8sky
    Participant

    I purchased another theme today and tried to apply it to another site, but the same error occurred.

    Please check the demo content here as well. I want retail2.

    November 22, 2023 at 2:33 pm #514537

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have found that the Game Dark demo has already been installed on your first site.

    2. Also, on the new site, the Retail 2 demo has been installed.

    If you have any other questions please feel free to contact us.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)