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Variation Issue

Viewing 18 posts - 1 through 18 (of 18 total)
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  • November 22, 2023 at 3:59 pm #514590

    naldekhel
    Participant

    Hi there,

    After the new update for wordpress, woocommerce, and woodmart. My customer has been facing an issue with adding products with multiple variations.

    Even after you choose all the variables from the product, it still show the error message

    “Please select some product options before adding this product to your cart.”

    I have tried to disable ALL plugins except for woocommerce and woodmart core, still did not fix.
    The only way to fix the issue is by changing the theme to default theme.

    Try this product to test:
    https://the-lp.com/product/فلات-لوربيانا-شتوي-summer-charms-walk/

    November 22, 2023 at 4:02 pm #514593

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    November 22, 2023 at 5:05 pm #514629

    naldekhel
    Participant

    It seems like you did not read my message.

    Please respect my time and your time, and read what I wrote in my first message.

    • This reply was modified 1 year ago by naldekhel.
    November 22, 2023 at 5:16 pm #514639

    Artem Temos
    Keymaster

    Please, switch to the default theme so we can see how it works.

    Thank you

    November 22, 2023 at 5:49 pm #514661

    naldekhel
    Participant

    I already included wp-admin link in the post, you can switch it to test and then revert it back, as the website is live and I dont want to keep the default theme for long time.

    November 22, 2023 at 5:59 pm #514667

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
    We need you to disable all plugins that are not related to our theme as well. Also, we see that you have disabled a lot of required JS libraries, please, return them back in Theme Settings -> Performance -> JS.

    Kind Regards

    November 22, 2023 at 6:17 pm #514672

    naldekhel
    Participant

    You may disable and switch themes as you wish, as well as plugins. I dont have enough space in my hosting plan to do a staging website.

    Please go ahed and do your testing.

    But please lets fix this ASAP.

    November 22, 2023 at 6:19 pm #514676

    Artem Temos
    Keymaster

    Please, disable all plugins by yourself so we don’t break anything. I will be online for the next hour to do the check ASAP. Also, please, return all JS scripts.

    November 22, 2023 at 6:25 pm #514683

    naldekhel
    Participant

    All plugins has been disabled except for:
    Woocommerce
    Woodmart Core

    November 22, 2023 at 6:29 pm #514687

    Artem Temos
    Keymaster

    Try to edit your slugs for attribute terms. They have to be written in Latin symbols while their names can be in any language.

    November 22, 2023 at 6:30 pm #514688

    naldekhel
    Participant

    Ok, let me try

    November 22, 2023 at 6:33 pm #514689

    naldekhel
    Participant

    It seems it is working, but how come that only appears on your theme but not on the default?

    November 22, 2023 at 6:44 pm #514693

    Artem Temos
    Keymaster

    It is a requirement for our swatches functionality. If you disable swatches and use WooCommerce dropdowns it will work as with the default theme.

    November 23, 2023 at 10:31 am #514810

    naldekhel
    Participant

    My friend,

    Now after translating all variable slugs, the swatches on the homepage only show 2-3 swatches, eventho the product has about 10-15. I check the theme setting “Theme setting >> shop >> variable products >> Attribute swatches” But the limit is 10.

    Look at the attached images.

    Attachments:
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    November 23, 2023 at 11:08 am #514832

    naldekhel
    Participant

    Here is the admin link

    November 23, 2023 at 11:29 am #514857

    Artem Temos
    Keymaster

    You need to resave the product after renaming attributes slugs. It will solve the problem.

    November 23, 2023 at 1:49 pm #514918

    naldekhel
    Participant

    indeed it did fix it. However, there is still something weird I dont understand, some of the product photos still blurred and some SVG images are not loading even if I disable all plugins and cache, and I also cleared cloudflare cache.

    I have even went on and regenerated all thumbnails, and it still not showing.

    November 23, 2023 at 3:32 pm #514953

    Artem Temos
    Keymaster

    OK, we are glad that you sorted it out. Would you mind creating a separate topic for the new issue? Thank you in advance.

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