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Display issues on the cart and checkout pages.
- This topic has 4 replies, 2 voices, and was last updated 1 year, 10 months ago by
Artem Temos.
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November 23, 2023 at 5:06 pm #514995
j.espinozafabresParticipantHello, I’ve purchased the Woodmart theme on about 5 previous occasions with excellent results—practically without any issues, I’ve been able to design incredible sites. However, this time I have a display problem on both the cart and checkout pages. I’m not sure if the issue extends to the complete order page. The site in general, and particularly these two pages, have an exaggerated width that hinders proper readability. Additionally, on the cart page, the “Proceed to Payment” button lacks the overall aesthetic of the site. I have attached screenshots for you to review.
The plugins and the theme are up-to-date, including the patchers. The PHP version is 8.1, and the WordPress version is 6.4.1. The hosting I’m using is the same one I’ve used for five previous projects with Woodmart without any issues. I’m using the “Demo Fashion Flat” template.
Certainly, I appreciate your prompt response. I’m here to help resolve this situation. Please provide any additional information or details you think might be relevant, and I’ll do my best to assist you in finding a solution. I’ll stay tuned for your input so that we can work together to address the issue.
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You must be logged in to view attached files.November 23, 2023 at 5:22 pm #515003
Artem TemosKeymasterHello,
It looks like you are using new Gutenberg blocks for cart and checkout content that are not supported yet. You need to replace them with default WooCommerce shortcodes for this to restore the default look and functionality.
Shortcode for cart[woocommerce_cart]
Shortcode for checkout[woocommerce_checkout]
Kind Regards
November 23, 2023 at 6:46 pm #515028
j.espinozafabresParticipantThank you very much for your response. I believe I am using Elementor; however, could you please guide me on where to make the changes you suggest so that I have a reference on how to solve it? In the event that it is not possible, if I provide you with access as the site administrator, could you help me resolve the issue? This seems to be happening across the majority of the site pages, but it hadn’t been a serious problem until I saw the cart and checkout page (attached are screenshots of the site)
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You must be logged in to view attached files.November 23, 2023 at 7:44 pm #515038
j.espinozafabresParticipantI apologize for attempting to fix the issue. I accessed the cart page to modify it using Elementor, adjusting the box to a smaller size where the cart was contained. However, the design got distorted. If you need my administrator access, please let me know. Attached are screenshots of how the site currently looks and how I would like it to appear.
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You must be logged in to view attached files.November 24, 2023 at 10:42 am #515152
Artem TemosKeymasterHello,
Please, send us your admin access so we can check your configuration.
Kind Regards
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