Problem with related products
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Hi, I’m having a problem with related products on the slider at the bottom of single products
4 products are displayed once, after reloading 2, then 1 ?
This is on the desktop version, on the mobile view it is fine
https://sky-dron.com/shop/%d1%87%d0%b0%d0%bd%d1%82%d0%b0-%d0%b7%d0%b0-%d0%b4%d1%80%d0%be%d0%bd-dji-mavic-air-2/
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Looking forward to collaborating with you!
Kind Regards
Until recently I used the Besa theme,now i tested with the theme Twenty Twenty-Four ,
there is no problem with them, it only works with Woomart
With different products it manifests itself differently, for some it is fine
Hello,
Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.
Looking forward to hearing back from you!
Kind Regards
do it, but let it be done for a short time, because the site is active.
I have a backup of the site, so test it
Hello,
Please edit the product page via the Dashboard -> Layouts -> Single product and turn off the “Hide out of stock products” option so all products always will be visible.
https://take.ms/Bjh33
Let me know if you have any questions.
Kind Regards
Thank you very much, now everything works as it should!
Hello,
You are welcome! Always remember that you can reach out to us with any questions you may have.
Wish you all the best.
Kind Regards
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