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Issues with Page Builder Widgets in Editor side – WPbekary

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  • November 27, 2023 at 5:53 pm #516031

    m.lubbad
    Participant

    Hello I hope this message finds you well,
    I am currently facing some issues with the theme I recently downloaded, and I am seeking assistance in resolving them.
    Page builder widgets Disappearing in front end editor:
    When I edit widgets in the page builder, the changes do not reflect properly in the editor. After editing, the widgets seem to disappear, even though they are present in the backend editor.
    —
    Console Errors:
    I have noticed several console errors while using the theme, kindly find the screenshots in the attachments.
    —
    Editor Troubles with Bakery Page Builder:
    Specifically, I am experiencing difficulties with the editor associated with bakery page builder. Widgets do not display correctly after modification, and sometimes they vanish in the frontend editor.
    I have attached a screenshot illustrating the problems in the editor and console errors for your reference.
    ————–
    Best regards.

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    November 27, 2023 at 6:10 pm #516043

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    WPBakery page builder

    Thank you in advance

    November 28, 2023 at 12:23 pm #516274

    m.lubbad
    Participant

    Hello ,

    Thank you for your prompt response. I appreciate your assistance.

    I have disabled all plugins not related to the theme, leaving only the required ones:

    WoodMart core
    WooCommerce
    WPBakery Page Builder
    Despite these measures, I am still encountering the same issues. It’s worth mentioning that I am currently working on a local environment using Local by Flywheel. I can open a screen share using AnyDesk to provide you with real-time access to the issues I am facing.

    Please let me know a convenient time for you, and I will be happy to coordinate the screen share.

    Thank you for your continued support.

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    November 28, 2023 at 1:05 pm #516302

    Artem Temos
    Keymaster

    Sorry, but we can’t check it while it is not running on a real server. Please, contact us when you are able to upload it to a server so we can check the issue there.

    Kind Regards

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