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Menu mobile not showing

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 27, 2023 at 11:39 pm #516093

    ecom.france35
    Participant

    Hello,

    My menu on mobile is not showing.

    I already setup correctly in menu section on WordPress.

    I gave you admin access to check.

    Thank you.

    November 28, 2023 at 3:38 pm #516359

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now check back your site and check the issue.

    Best Regards.

    November 28, 2023 at 3:44 pm #516374

    ecom.france35
    Participant

    No I only need one menu…

    November 29, 2023 at 10:30 am #516692

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue still remains, deactivate the third party plugins on your site and check the issue. If the issue still persists, let me know I will further check the issue on your site.

    Best Regards.

    November 29, 2023 at 11:23 pm #517022

    ecom.france35
    Participant

    Hello,

    I updated new woodmart version and deactivated the third party plugins but issue is still here…

    Thanks for your help!

    November 30, 2023 at 1:12 pm #517189

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.

    Looking forward to hearing back from you!

    Best Regards.

    November 30, 2023 at 1:31 pm #517200

    ecom.france35
    Participant

    Hello,

    I made a full back up so you have the permission for plugins deactivation, and switching to the parent/default theme.

    Thanks to let me know asap.

    November 30, 2023 at 5:02 pm #517344

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    November 30, 2023 at 8:28 pm #517427

    ecom.france35
    Participant

    Yes issue is resolved but you add wishlist / compare / account sections and I don’t need it.

    Where can I manage it? On menu section on apparence — menu — menu mobile they don’t appear…

    Thanks!

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    December 1, 2023 at 11:28 am #517548

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. configure mobile menu settings and disable the option show wishlist, compare, account.

    Screenshot for clarification:
    https://ibb.co/rHMqXb4

    Also in your mobile menu there are 7 menu items and all 7 items showing fine on mobile side. Check back your site after completely clearing the browser cache.

    Best Regards.

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Viewing 10 posts - 1 through 10 (of 10 total)