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Compare feature is not working properly on my website

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  • November 28, 2023 at 4:00 pm #516383

    kitdorofficial
    Participant

    Hi team. Compare feature is not working properly on my website. Website- https://kitdor.com

    Problem:
    1) User adds two products in the compare list & visits the compare list, products are showing so all good till here
    2) User adds another product & visits the compare list, the third product is not showing in the list. Only when I clear cache, from my backend does the third product gets shown

    Overall the compare feature has not been working on all my woodmart built websites. There is something wrong with this feature & I need a solution ASAP.

    I have recorded my screen to show you the error for your better understanding. You can checkout my loom video here- https://www.loom.com/share/16c71210e5cb4913ad23f1a9b7193645?sid=1b04c87e-a94b-435e-8ffe-438959907c54

    Give me a solution ASAP

    November 28, 2023 at 4:16 pm #516407

    Artem Temos
    Keymaster

    Hello,

    The problem is caused by the cache plugin on your website. You need to exclude the compare page from the cache. Otherwise, it will not work correctly.

    Kind Regards

    November 28, 2023 at 4:32 pm #516422

    kitdorofficial
    Participant

    This worked. Thank you so much for the quick response

    November 28, 2023 at 4:39 pm #516435

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you have any further questions.

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