Duplicate category while import CSV
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Hello! I have a problem when I import CSV file of products. When I import CSV file of products, it creates duplicate category that exist.
For example I already have category Keyboards in website and in CSV file there are Keyboards. When I import file, it creates new category Keyboards with the slug: keyboards-2.
I have checked on test website and it works correct.
How to fix it?
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Hello,
Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.
Because the Products Import/Export is woocommerce functionality and our theme doesn’t influence.
Best Regards
As i said earlier in default wordpress theme it works correct.
Hello,
Please confirm the permission of switching to the default theme.
Looking forward to hearing back from you!
Best Regards.
Hello,
I have checked your site with the default theme and the categories showing twice. I mean it is not our theme issue.
https://ibb.co/2tNhJCZ
But you can simply remove the category that you do not want.
Best Regards.
When I create clean WordPress website on sub domain, without your theme, WooCommerce plugin works correct. This problem appears only with you’re theme.
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and import the file on sub domain and check the issue. Also, Please create a video so i will check this issue on our test site and give you a possible solution.
Best Regards.
Hello,
We are glad that you managed to solve the problem yourself. You are Great!!!
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
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Best Regards.
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