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WoodMart theme creates critical error

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  • December 1, 2023 at 8:23 pm #517725

    nassim.yassine1
    Participant

    Every time the hosting support make changes and helps me with the problem but this time the header is giving this message after they fixed the problem (Create your first navigation menu here and add it to the “Main menu” location.) and the support of my hosting is telling me there is a problem from the theme. please if you can help me with the problem

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    December 2, 2023 at 1:25 pm #517825

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. It comes from WoodMart -> Header builder -> check each “Menu” item for menu availability.

    02. Please read the following article for help:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

    If you have any questions feel free to contact us.

    Best Regards.

    December 2, 2023 at 1:50 pm #517834

    nassim.yassine1
    Participant

    hello again;
    I already tried checking all the menu item availability before and updated the header builder and even tried to change the menu selection from inside the header builder but nothing works.
    I have 2 functional versions of your theme on other websites I don’t have any problem with any of those although they are on the same hosting but this one made problems from the first week.
    so might it be form the file it self?

    December 2, 2023 at 2:05 pm #517838

    nassim.yassine1
    Participant

    and one more question if I un install the theme then re-install it will all my progress and work be deleted?

    December 2, 2023 at 4:06 pm #517857

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Can you please share the WP admin login details of your site and FTP login details so I will check and give you a possible solution.

    Best Regards.

    December 2, 2023 at 5:34 pm #517867

    nassim.yassine1
    Participant

    I don’t use an FTP but I created an account if any more details are needed please let me know

    December 4, 2023 at 10:32 am #518108

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    December 4, 2023 at 10:39 am #518121

    nassim.yassine1
    Participant

    thank your help I see that the header is workin fine now so what was the issue? if you don’t mind telling

    December 4, 2023 at 2:39 pm #518260

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It was a menu problem on your site. Go to Appearance > Menu > Select the menu location main menu and configure it in the header builder.

    Best Regards.

    December 4, 2023 at 3:47 pm #518305

    nassim.yassine1
    Participant

    yes I know but if it was just that then the other theme had a problem because yesterday I switched the theme with one I have already bought before but not yet used hopefully it was a glitch in the system or you will be helping me the next time I put the theme into activation 😉

    December 4, 2023 at 4:50 pm #518342

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Best Regards.

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