Home › Forums › WoodMart support forum › Front page container won’t be deleted

Front page container won’t be deleted

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • December 6, 2023 at 2:55 pm #519070

    desphari
    Participant

    Hello,
    I try to delete a popup menu from a container in the front page and it just won’t go.
    Any tips?

    Attachments:
    You must be logged in to view attached files.
    December 6, 2023 at 3:41 pm #519098

    Luke Nielsen
    Keymaster

    Hello,

    Try to delete the section in which the popup button is situated.

    Looking forward to hearing back from you!

    Kind Regards

    December 7, 2023 at 11:43 am #519378

    desphari
    Participant

    Hello,

    Already tried that. Is there anything else I can do?

    Thank u

    December 7, 2023 at 12:20 pm #519390

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the admin dashboard so I can remove it on your side.

    Looking forward to collaborating with you!

    Kind Regards

    December 7, 2023 at 1:36 pm #519421

    desphari
    Participant

    Thank u. It’s in the front page above footer.
    Also could you look at another thing pls.
    When sticky header is up the submenu of the “Μηχανήματα” goes a bit down and can’t be selected. Pls see pict2.
    Thank u!

    Attachments:
    You must be logged in to view attached files.
    December 7, 2023 at 1:36 pm #519423

    desphari
    Participant

    Sorry I forgot it.

    December 7, 2023 at 4:26 pm #519499

    Luke Nielsen
    Keymaster

    Hello,

    1. I see that deleting of the section is not working in the Elementor itself. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    2. Please confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing of this plugin we will enable it all back, You would better make the full backup of your site.

    Kind Regards

    December 11, 2023 at 7:42 pm #520603

    desphari
    Participant

    Hello again,

    I can’ t switch to another theme the site is live. Can’t you just delete the section from source code file or something?

    December 12, 2023 at 11:09 am #520768

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the functionality of removing the section is related to Elementor itself so our theme cannot influent it.

    In this case, I suggest you clone your website and move it to the staging platform so we can investigate the issue there.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Looking forward to collaborating with you!

    Kind Regards

    January 9, 2024 at 4:27 pm #528325

    desphari
    Participant

    Hello,

    I created a copy pls check out the 2 mentioned situations (the container at the bottom of front page) and second when sticky header is up the submenu of the “Μηχανήματα” goes a bit down and can’t be selected.
    Thank u!

    January 10, 2024 at 3:38 pm #528723

    Luke Nielsen
    Keymaster

    Hello,

    1. May I request you create a new page and move all content and remove the current page? Because when adding a new container with the popup element and deleting it, this problem does not exist.

    2. Could you please update the theme to the latest version and recheck the issue?

    Kind Regards

    January 10, 2024 at 4:06 pm #528729

    desphari
    Participant

    I will do that.
    What about the menu did you check that too?

    January 10, 2024 at 4:12 pm #528730

    desphari
    Participant

    Also another question. How can I set a different view(project or html block) to a submenu only for mobile?
    I mean that I need to have a view at screens and a different one for mobile to a specific project.

    January 11, 2024 at 10:21 am #528930

    Luke Nielsen
    Keymaster

    Hello,

    About the menu, I suggested first updating the theme and rechecking it.

    As for the menu, you can create a separate menu for mobile and define there other HTML Blocks:

    https://prnt.sc/KVow3Z0c_dnf

    Let me know if you have any questions.

    Kind Regards

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)