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recently viewed products work only when admin connecnted

Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • December 6, 2023 at 11:10 pm #519239

    liorgab001
    Participant

    Hi, last time you fixed it for me (i already have closed topic that you fixed it) and then there was a programmer who worked on my website and since then it doesn’t work again, I changed the products to a place in the menu.
    I think the programmer changed something in the wp rocket settings because the code you sent me is still there.
    Note that it only works when admin is logged in and it doesn’t work for clients.
    I have attached login details and you have permission from me to make changes and sort it out.

    December 6, 2023 at 11:53 pm #519248

    liorgab001
    Participant

    I tried turning off the wp rocket plugin and recently veiwed came back working properly. But I need a solution that will work with the plugin because it’s impossible without wp rocket. Thanks in advance for your help.

    December 7, 2023 at 10:55 am #519342

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify on which page you have defined the “Recently viewed” products because on the product page I see only “Upsells” products: https://take.ms/DosL1

    Looking forward to hearing back from you!

    Kind Regards

    December 7, 2023 at 10:56 am #519343

    liorgab001
    Participant

    I used it on the side menu in HTML widget

    December 7, 2023 at 1:44 pm #519425

    Luke Nielsen
    Keymaster

    Hello,

    I cannot check your widget area due to this error: https://take.ms/MFt5B

    Do you use the default “Recently Viewed Products” widget?

    Kind Regards

    December 7, 2023 at 1:54 pm #519430

    liorgab001
    Participant

    I used it like this with elemntor:
    https://prnt.sc/BqElctrd_dB5

    https://prnt.sc/l-F2Xn7E1r9i

    https://prnt.sc/9jpYn_-Oxsj3

    December 8, 2023 at 11:07 am #519695

    Luke Nielsen
    Keymaster

    Hello,

    I have checked it and it seems to work well on my side, here is a video: https://take.ms/vPb3T

    Let me know if I missed something.

    Kind Regards

    December 8, 2023 at 1:09 pm #519734

    liorgab001
    Participant

    That’s doesn’t work

    December 8, 2023 at 1:10 pm #519738

    liorgab001
    Participant

    Try from mobile and try to open first the menu without go to products.
    Try few times you will see there is problem.

    December 8, 2023 at 1:13 pm #519745

    Luke Nielsen
    Keymaster

    Hello,

    May I request you send me a video of the issue from your side?

    Looking forward to collaborating with you!

    Kind Regards

    December 8, 2023 at 1:14 pm #519746

    liorgab001
    Participant

    Yes I will send video more 2 minuets please stay connected

    December 8, 2023 at 1:19 pm #519748

    liorgab001
    Participant

    Here: https://streamable.com/7oftdk

    December 11, 2023 at 12:56 pm #520365

    Luke Nielsen
    Keymaster

    Hello,

    Please accept my apologies for the delay.

    Seems that your website is not working: https://take.ms/CcQEM

    Let me know how can I have access to it.

    Kind Regards

    December 11, 2023 at 12:57 pm #520366

    liorgab001
    Participant

    I changed domain to:
    auras.co.il

    December 11, 2023 at 6:09 pm #520560

    Luke Nielsen
    Keymaster

    Hello,

    We have fixed that, please clear the cache and recheck the issue again.

    Thank you for your time.

    Kind Regards

    December 11, 2023 at 10:00 pm #520632

    liorgab001
    Participant

    The problem fixed

    December 12, 2023 at 12:00 pm #520789

    Luke Nielsen
    Keymaster

    Hello,

    Great. In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

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