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Problem vith filtres and widgets

Viewing 15 posts - 1 through 15 (of 15 total)
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  • December 7, 2023 at 3:15 pm #519469

    studio.mygraphic
    Participant

    Hi,
    We are having some issues with your theme on our website.

    1. It lists some problems in the widgets – I don’t know what it means

    2. We have several problems with the menu in the shop:
    a) we would like to underline the selection after moving the mouse as in the woodmart product archive
    b) Inventory filter and images in filters in the product archive. In our filters, the brand is marked as “výrobca”

    December 8, 2023 at 12:29 pm #519726

    Luke Nielsen
    Keymaster

    Hello,

    1. Install Classic Widgets plugin to fix this problem

    https://wordpress.org/plugins/classic-widgets/

    2.

    a. Please send some screenshots for a better understanding.

    b. Could you please explain in more detail what is wrong there with the filters?

    Thank you in advance.

    Kind Regards

    May 21, 2024 at 2:31 pm #567187

    studio.mygraphic
    Participant

    Hi,
    I would need to ensure on the website that the menu with categories is always open in the header. I don’t know how to turn it on.

    Also, I would need help with the categories.
    I want the tags to be displayed in the categories in two rows next to each other like in the demo shop(printscreen in attachment)

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    May 21, 2024 at 3:41 pm #567240

    studio.mygraphic
    Participant

    Sorry,
    You don’t have to make brands in the filters anymore.
    I am also adding what I would need help with:
    I would like the filter I made using HTML blocks to be visible on mobiles.

    I can’t see the pasted filter on my mobile. I want it to be pasted and to have the content that I created through the HTML Block.

    well thank you

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    May 22, 2024 at 10:03 am #567410

    Luke Nielsen
    Keymaster

    Hello,

    Could you please disable this https://prnt.sc/Gzp37RJ6zFRN protection?

    Also, try to clear the mobile/server cache and recheck the issue with the HTML Block.

    Kind Regards

    May 22, 2024 at 3:31 pm #567506

    studio.mygraphic
    Participant

    Hello, we have enabled the whole country. you can work.

    Thank you.

    May 22, 2024 at 5:27 pm #567537

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, still see that protection, tried to use VPN but it didn’t help: https://take.ms/FgWAI

    Thank you for your time.

    Kind Regards

    May 23, 2024 at 11:08 am #567671

    studio.mygraphic
    Participant

    Hello, you can log in in 15 minutes.

    Thank you.

    May 23, 2024 at 11:50 am #567702

    Luke Nielsen
    Keymaster

    Hello,

    Define your HTML Block via the “Woodmart HTML Block” widget – https://prnt.sc/RpnhxFXFCkt4.

    If you want to show that block in the mobile menu, I suggest you use the “Area after mobile menu” – https://prnt.sc/L31MgXoEdBNH

    As for the not visible filter on your mobile, please clarify where you have defined that filter.

    Let me know if you have additional questions.

    Kind Regards

    May 23, 2024 at 3:12 pm #567785

    studio.mygraphic
    Participant

    We need to always have the dropdown category menu displayed on every page of the website (as in the attached image). I don’t know how to set it up.

    the filter icon can only be seen on mobile after clicking on the category, but not on the general shop page.

    I don’t see the HTML block after the filter on my mobile. According to your instructions, I added it to the main menu, not to the filters. We need to have it in the filters.

    Thank you very much

    Attachments:
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    May 24, 2024 at 10:02 am #567941

    Luke Nielsen
    Keymaster

    Hello,

    1. Edit the page itself and at the bottom enable this option – https://prnt.sc/Vsgi2sFktkDK

    2. Checked the issue with the filter button and I see that it appears on the general shop page as well, here is a video – https://gyazo.com/53f357a171420fc801c2b3c08e2d2db2

    3. But that block is already defined in the Filters area – https://prnt.sc/bw7nW4JBtfup, https://prnt.sc/JrWYuBlJa9Dk

    Thank you for your time.

    Kind Regards

    June 28, 2024 at 3:21 pm #576240

    studio.mygraphic
    Participant

    How could we please move this menu to the right and also the logo?

    Thank you for the info

    Attachments:
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    July 1, 2024 at 10:22 am #576622

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the parent theme?

    Thank you in advance.

    Kind Regards

    July 1, 2024 at 10:37 am #576629

    studio.mygraphic
    Participant

    Which plugins would you like to disable? Many of them are key to some of the website’s functionalities.

    Thanks

    July 1, 2024 at 11:38 am #576665

    Luke Nielsen
    Keymaster

    Hello,

    All third party. You can make a copy of the website and move it to the staging platform, in this case, the changes will not affect the production site.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Thank you for your time.

    Kind Regards

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