Home New Guten Forums WoodMart support forum Inconsistent category page redirection during language change

Inconsistent category page redirection during language change

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #520358

    kidstoriesmd
    Participant

    Problems with the redictioning of category pages by translation
    First case: Being in the default language on a category page and changing the new language opens the main page directly in the new translation, but not the original category in the new language.
    Second case: Being in the new language on a category page and changing the main language at the same time correctly updates the default language with the corresponding category

    #520713

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #520787

    kidstoriesmd
    Participant

    I tested the theme and disabled all plugins and the problem didn’t go away

    #520954

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

    #520995

    kidstoriesmd
    Participant

    Okey

    #521249

    Hello,

    There is no issue with the theme or theme settings. The issue is from the Polylang plugin settings. Please ask the plugin author support to check and solve the issue for you.

    Best Regards.

    #521321

    kidstoriesmd
    Participant

    It seems to me that after your logging, slides stopped being visible, I didn’t do anything about it + entering the media for products I couldn’t view the images anymore, I had to upload again

    #521383

    kidstoriesmd
    Participant

    And these changes happened, I didn’t make any changes to the design options, it appeared after I gave you the login details (in the “single product” section).

    Attachments:
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    #521511

    kidstoriesmd
    Participant

    It solved some things with the banner (only the banner, the rest not yet..) but already another type of problem that consists in the empty space between the banner and the header and even to all banners are the round corners

    Attachments:
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    #521527

    kidstoriesmd
    Participant

    I fixed some things with the banner, but it still works slower and I had to set it up again and it lost the pop-up animation before the full banner appeared and the header banner scrolled down a bit for the appearance of the other header banner (promo), please bring the site back to normal, these problems occurred after your login.

    #521625

    Hello,

    I did not do any thing to your site, I have just checked the plugin and plugin’s settings nothing else. That is why I told you that this issue is related to the Polylang plugin not the theme or theme settings. Also, I did not change any thing in the theme settings.

    If you have backup, you can run the backup of the site.

    Best Regards.

    #521660

    kidstoriesmd
    Participant

    But who ticked me off in the Polylang settings part, only I have access to the website and so far I haven’t touched them…

    #521852

    Hello,

    Sorry, I did not understand which option is disabled. Can you please share the screenshot?

    Best Regards.

Viewing 13 posts - 1 through 13 (of 13 total)