Site is crushing once a day

This topic has 5 replies, 2 voices, and was last updated 1 year, 8 months ago by Aizaz Imtiaz Awan.

Viewing 6 posts - 1 through 6 (of 6 total)

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December 11, 2023 at 7:52 pm #520606

alonfoox
Participant

Hi,
I have an issue my website is crushing every day, I’ve tried to analyse the issue and I get this errors

I have checked the error log for dev site and found below error.
Please advice.

[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 276
[11-Dec-2023 05:12:12 UTC] PHP Warning: Undefined array key “height” in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-regenerate-images.php on line 277
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69
[11-Dec-2023 05:12:13 UTC] PHP Warning: Undefined array key “width” in /home/swaggco/public_html/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69

אירעה שגיאה מסוג E_ERROR בשורה 860 בקובץ /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php. הודעת שגיאה: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, null given in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php:860
Stack trace:
#0 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(860): array_keys(NULL)
#1 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(428): WC_Install::create_options()
#2 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(301): WC_Install::install()
#3 /home/swaggco/public_html/wp-includes/class-wp-hook.php(324): WC_Install::check_version(”)
#4 /home/swaggco/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#5 /home/swaggco/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /home/swaggco/public_html/wp-settings.php(643): do_action(‘init’)
#7 /home/swaggco/public_html/wp-config.php(110): require_once(‘/home/swaggco/p…’)
#8 /home/swaggco/public_html/wp-load.php(50): require_once(‘/home/swaggco/p…’)
#9 /home/swaggco/public_html/wp-admin/admin.php(34): require_once(‘/home/swaggco/p…’)
#10 /home/swaggco/public_html/wp-admin/post.php(12): require_once(‘/home/swaggco/p…’)
#11 {main}

December 12, 2023 at 4:09 pm #520914

Aizaz Imtiaz Awan
Keymaster

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

December 12, 2023 at 5:01 pm #520966

alonfoox
Participant

Don’t like that copy paste answer of yours, I already shared wp access last message
Also I’ve already tried everything before writing here.
My dev said it is theme issue

December 13, 2023 at 9:51 am #521125

Aizaz Imtiaz Awan
Keymaster

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

If the issue still remains, Please confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing of this plugin we will enable it all back, You would better make the full backup of your site. Also share the page url where the issue is situated.

Best Regards.

December 17, 2023 at 5:14 am #522269

alonfoox
Participant

Yes
still happens

Error details
===================
An error of type E_ERROR occurred on line 860 in file /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php. Error message: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, null given in /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php :860
Stack trace:
#0 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(860): array_keys(NULL)
#1 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(428): WC_Install::create_options()
#2 /home/swaggco/public_html/wp-content/plugins/woocommerce/includes/class-wc-install.php(301): WC_Install::install()
#3 /home/swaggco/public_html/wp-includes/class-wp-hook.php(310): WC_Install::check_version(”)
#4 /home/swaggco/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)
#5 /home/swaggco/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /home/swaggco/public_html/wp-settings.php(632): do_action(‘init’)
#7 /home/swaggco/public_html/wp-config.php(110): require_once(‘/home/swaggco/p…’)
#8 /home/swaggco/public_html/wp-load.php(50): require_once(‘/home/swaggco/p…’)
#9 /home/swaggco/public_html/wp-admin/admin.php(34): require_once(‘/home/swaggco/p…’)
#10 /home/swaggco/public_html/wp-admin/index.php(10): require_once(‘/home/swaggco/p…’)
#11 {main}
thrown

December 18, 2023 at 9:54 am #522397

Aizaz Imtiaz Awan
Keymaster

Hello,

Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

If it works fine with the default WordPress theme then provide the Cpanel login details of the website to check it myself and help you out accordingly.

Best Regards
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Viewing 6 posts - 1 through 6 (of 6 total)