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incorrectly displayed html blocks

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 11, 2023 at 8:54 pm #520613

    spyda67
    Participant

    Hello,
    I’m having issues with the HTML blocks. When I navigate to a category page through a link or the menu, the HTML blocks are displayed incorrectly. Some elements are missing, and the spacing is also incorrect. However, when I select another category in the filters through the category navigation on the category page, everything loads correctly.

    I’ve tested it on various browsers and devices, and it doesn’t seem to be a cache issue. I have no idea what the problem could be.

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    December 12, 2023 at 1:20 pm #520847

    Hung Pham
    Keymaster

    Hi spyda67,

    Thanks for reaching to us.

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the settings.

    Regards,

    December 12, 2023 at 2:57 pm #520880

    spyda67
    Participant

    ok

    December 13, 2023 at 2:07 pm #521229

    Hung Pham
    Keymaster

    Hi spyda67,

    Thanks for details.

    Add below Custom CSS code to Theme Settings > Custom CSS > Global custom CSS

    .tax-product_cat .term-description h1,
.tax-product_cat .term-description h2{
	margin-bottom: 0;
}

    Regards,

    December 13, 2023 at 6:46 pm #521374

    spyda67
    Participant

    Thank you, this helps with the headings in the first HTML block, but it hasn’t solved the problem across the entire page. The image gallery in the first HTML block is still displayed incorrectly, as are the headings in the HTML block below the products. Also, the separators in both HTML blocks are not displayed.

    December 14, 2023 at 9:34 am #521479

    Hung Pham
    Keymaster

    Hi spyda67,

    You should clear all browser cache, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    December 14, 2023 at 12:31 pm #521547

    spyda67
    Participant

    Thanks,
    It looks like the Rank Math SEO plugin is causing the problems. Any idea?

    December 15, 2023 at 8:55 am #521837

    Hung Pham
    Keymaster

    Hi spyda67,

    You can go through plugin and check each options to find which one caused the problems or reaching to author plugin for more details.

    Regards,

    January 2, 2024 at 3:26 pm #526090

    spyda67
    Participant

    It has been identified that the issue is associated with specific settings in Elementor, specifically ‘Enhanced Loading of CSS’ and ‘Enhanced Loading of Assets’. Activating these settings appears to have caused the observed problem.

    Thanks for your help!

    January 3, 2024 at 6:38 am #526267

    Hung Pham
    Keymaster

    Hi spyda67,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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