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Tools icon transalate redirect

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  • December 12, 2023 at 2:15 pm #520869

    kidstoriesmd
    Participant

    After translating the website into the new language, icon tools on the header (my account, wishlist, etc.) by hovering the cursor over them, the translation is visible, but clicking on them will return to the default language.

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    December 13, 2023 at 7:11 am #521083

    Hung Pham
    Keymaster

    Hi kidstoriesmd,

    Thanks for reaching to us.

    You have to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend https://prnt.sc/4O3bdsapXrer

    Regards,

    December 13, 2023 at 10:44 am #521146

    kidstoriesmd
    Participant

    Not working

    December 13, 2023 at 2:50 pm #521262

    Hung Pham
    Keymaster

    Hi kidstoriesmd,

    Please send:

    – Screenshots of issues for better understanding.
    – Temporary wp-admin info (wp-admin URL, username, password) to Private Content area.

    This will allow me to thoroughly investigate and address your concerns in a more efficient manner.

    Regards,

    December 13, 2023 at 3:12 pm #521270

    kidstoriesmd
    Participant

    In the screenshots you can see how it shows me when I’m on the new language, and clicking on the iconite sends me to the page only with the default language

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    December 14, 2023 at 9:16 am #521464

    Hung Pham
    Keymaster

    Hi kidstoriesmd,

    Thanks for sharing admin details.

    I checked on My account page, the language is RO same as other pages https://prnt.sc/AtJGJmuX05dV https://prnt.sc/FwUQ6lWtt4-A

    To assist you in the best possible manner, I kindly ask that you provide a more detailed description of the issue you are encountering, because I am not expert in your language.

    Thanks for your patience.

    Regards,

    December 14, 2023 at 10:39 am #521502

    kidstoriesmd
    Participant

    After I change the language of the switch and it gives me the new language, well, it still translates and changes visually, the buttons with icons at the top of the header (my account, wishlist. etc.) also change “just visually”, clicking on them only returns me to those pages already with the default language.., but should send me to the page with the new language. (when I’m set to the new website language, those icons should give me url and translated pages in the new language, not the default language..)

    December 14, 2023 at 2:34 pm #521603

    Hung Pham
    Keymaster

    Hi kidstoriesmd,

    Could you, please, record video of problems and share to me? I can understand your problem better.

    Thanks for your patience.

    Regards,

    December 14, 2023 at 3:27 pm #521628

    kidstoriesmd
    Participant

    Okey, check video

    December 16, 2023 at 8:47 am #522144

    Hung Pham
    Keymaster

    Hi kidstoriesmd,

    I am really appreciate your patience.

    Please refer to plugin documentation for more details https://polylang.pro/how-to-create-a-multilingual-store-with-polylang-and-woocommerce/

    If it is possible, please use WPML, this plugin is 100% compatible. Polylang does not cover translation of the Header builder and HTML blocks. You can find more details here: https://xtemos.com/docs-cat/translation/?theme=woodmart

    Regards,

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