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Contact Us Page disappeared from elementor

Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 12, 2023 at 4:26 pm #520940

    evelina-3502
    Participant

    Hello,
    Contact Us page disappeared from elementor and the page is shown completely incorrectly

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    December 12, 2023 at 6:36 pm #521001

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    December 12, 2023 at 10:56 pm #521044

    evelina-3502
    Participant

    Yes sure, please find it attached below in the private content

    December 13, 2023 at 1:36 pm #521217

    Luke Nielsen
    Keymaster

    Hello,

    Could you please give me a full access: https://take.ms/Htqvm ?

    Because at the moment I cannot access to the Dashboard.

    Thank you in advance.

    Kind Regards

    December 13, 2023 at 1:46 pm #521218

    evelina-3502
    Participant

    Hello,

    I have updated the user, you should be able to access the dashboard.

    December 14, 2023 at 3:27 pm #521627

    Luke Nielsen
    Keymaster

    Hello,

    The page is not created via Elementor, it’s created via Gutenberg: https://take.ms/alWU3 , so you need to remove that content and recreate it via Elementor by clicking on the appropriate button: https://take.ms/MDLpR

    Let me know the results.

    Kind Regards

    December 15, 2023 at 12:47 pm #521931

    evelina-3502
    Participant

    Hello
    It is a problem that it was created with the Elementor (exactly from the demo) and I think after updating Elementor it has changed to this.
    I remember I had similar problem with another project, but that time it was almost whole website and when some Patchers were added to the theme and it fixed.

    December 18, 2023 at 10:31 am #522422

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Thank you in advance.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)