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neetrino.com filter

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  • #521409

    neetrino.com-1691
    Participant

    Hello, I have this problem on the mobile version, when I go to shop, the filter doesn’t show on the screenshot, one is a Woodmart demo where you can see this filter, but when I go to my website in the same place, it doesn’t show

    https://prnt.sc/rKm3ohN15X7r screenshot 1

    https://prnt.sc/SNZw8ebe8VgT screenshot 2

    please tell me how to connect Thanks

    #521554

    Hello,

    The “Filters” button appears when the sidebar is enabled on the shop page, so please navigate to Theme Settings -> Product archive -> Sidebar and enable it: https://take.ms/0fkXn

    Then clear the cache and recheck the issue.

    Best Regards

    #521614

    neetrino.com-1691
    Participant

    https://prnt.sc/1K0ttcS2Tw0m

    I have the sidebar connected but this button does not show

    #521670

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you a possible solution?

    Best Regards.

    #521715

    neetrino.com-1691
    Participant

    https://neetrino.com/wp-admin

    login: supneetfhsdfksjhfjaks

    pass: C954HVzuYmiheeJEs2jgB5

    #521862

    Hello,

    I regret to inform you that I’ve encountered difficulties with the jetpack security login. Could you please grant me access to the site without jetpack security so that I can investigate further and provide a potential solution?

    Best regards.

    #521867

    neetrino.com-1691
    Participant

    look now

    #521983

    Hello,

    The problem you encountered has been fixed. I have enabled the option from Theme Settings > General > Mobile Bottom Navbar and chose the option “off the canvas sidebar”.

    Check back your site after completely clearing the browser cache.

    Best Regards.

    #522008

    neetrino.com-1691
    Participant

    okay Thanks

    #522149

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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