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watermark appearing on pages randomly

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  • December 14, 2023 at 5:19 am #521440

    CJ
    Participant

    There are random images appearing on the site and pages like a watermark. I dont know where its picking up the image from. I have also noticed that these background images get removed automatically.

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    December 14, 2023 at 1:19 pm #521570

    Hung Pham
    Keymaster

    Hi CJ,

    Thanks for reaching to us.

    I checked images via Network in Console log and couldn’t find background image as you pointed https://prnt.sc/AjIEXRGUcwVu

    Please refresh browser few times and check again.

    Regards,

    December 15, 2023 at 5:55 am #521812

    CJ
    Participant

    refreshing the browser is not the answer. I read this issue with other client as well. Please refer ticket #449325 as well. This is an issue with this theme. Any suggestions to fix it. When the images appear, its like the site is hacked and customers will not go forward.

    December 15, 2023 at 4:45 pm #522021

    Artem Temos
    Keymaster

    Hello,

    Currently, there is no background on your website. Please, let me know when the issue appears again and don’t do anything on your website so we can check it.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)