Woodmart thread leaked after woocommerce update
-
installed the woodmart theme a few weeks ago along with woocommerce. but today they suggested updating woocommerce, after updating the plugin the theme does not work. what to do? I restored the site by removing the plugin via filezilla. but the next attempt to install woocommerce and activate this plugin leads to the same consequences. Help me please!!!
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
please tell me your email to add a user with administration rights
Please, use any random email and share the access here using the Private content.
Kind Regards
Please, send us your website URL as well.
Kind Regards
Hello! I managed to solve the problem that was described above myself by installing another theme on which woocommerce was installed, after which the Woodmart child theme was activated again and everything worked. thanks for your activity
Hello,
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
.
