backing up database not working
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backing up the data base is not working. please help
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Hello,
Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activated, and deactivate all the 3rd party plugins from the site.
Also, it is not the theme issue. you have to take the complete site backup through your server as well. Please ask the hosting provider support to take the complete backup of the database and site.
Best Regards
.
