WEBSITE IS DISTRUCTION WHEN USING CACHING PLUGIN

This topic has 6 replies, 3 voices, and was last updated 11 months, 1 week ago by satishreesarees.

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December 17, 2023 at 3:58 pm #522296

satishreesarees
Participant

we are using the Woodmart theme for the our website, we are having issue with the website whenever we use Litespeed Caching Plugin,

we do minification for Optimization of website , but it distruct the design of the website.

Please help us for the problem.

Email : [email protected]

Website URL : https://www.satishree.com/

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December 18, 2023 at 10:28 am #522419

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

December 19, 2023 at 9:55 am #522799

satishreesarees
Participant

Sure i am sharing the website login
the problem is existing even when i am changing the caching plugin, from WP TOTAL CACHE, LIGHTSPEED, WP ROCKET

December 19, 2023 at 10:06 am #522802

Artem Temos
Keymaster

We can’t enter your dashboard using the URL you provided in your last reply. Could you please double-check it and send us the correct one?

December 19, 2023 at 10:18 am #522815

satishreesarees
Participant

OK tRY WTH THIS LOGIN

December 19, 2023 at 3:23 pm #522930

Luke Nielsen
Keymaster

Hello,

We don’t see a problem with your site at this time: https://monosnap.com/file/5xRLjsEHx4n92t5cZZJ3oHRx49WvyJ

But judging by your screenshots, this problem is related to a third-party plugin that enables the Lazy Load for image option. Therefore, disable this option in the third-party plugin and enable it in our Theme settings, if you need that: https://monosnap.com/file/MHSbVznZGDL8DDrizjEi2lGYFoSQ3C

Kind Regards

December 19, 2023 at 5:56 pm #523035

satishreesarees
Participant

ok , please let me check this
Thank you
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