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Review and others

Viewing 3 posts - 1 through 3 (of 3 total)
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  • December 17, 2023 at 5:23 pm #522309

    [email protected]
    Participant

    Hello support team.

    1. Review is not showing up in any product page.

    Could please check why and fix?
    Please note that I installed ReviewX and I would like to have it set up reviews as in my other website biobabycare.bg below product description and not in TAB if possible!

    2. In the Themes page there is the below message.
    Broken Themes

    The following themes are installed but incomplete.
    Name Description
    Message: My Custom Theme Template is missing. Standalone themes need to have a templates/index.html or index.php template file. Child themes need to have a Template header in the style.css stylesheet.

    Could you please check/fix?

    December 17, 2023 at 5:32 pm #522310

    [email protected]
    Participant

    Issue 1. has been resolved! Reviews are appearing in the product page

    December 18, 2023 at 12:31 pm #522494

    Luke Nielsen
    Keymaster

    Hello,

    “Broken Themes” indicates that style.css, index.php, which should be in the theme, are either broken or missing. So I suggest downloading the theme again from the ThemeForest, maybe something was lost there and try to install it cleanly.

    Please clarify did this error appear during installation, or did the theme work before that and something broke over time?

    Kind Regards

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Viewing 3 posts - 1 through 3 (of 3 total)