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Deleted WordPress

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  • December 19, 2023 at 1:17 am #522749

    ivorkirwan
    Participant

    Hello,

    I installed the theme on a wordpress install. I then activated the theme with my license.
    I had some errors with a plugin (nothing to do with your theme). I then deleted the WordPress install.
    I then re-installed WordPress and installed your theme again. The theme will not activate because it said is already in use.

    I am using the same domain. Just a clean WP install. The HTTPS has not kicked in yet. Maybe this is the issue?
    Or is it because I did not deactivate the theme before I deleted the previous WP install.

    Please help.
    Thanks

    December 19, 2023 at 9:26 am #522785

    Artem Temos
    Keymaster

    Hello,

    As we can see, your purchase code is already activated. If you want to activate it again, you need to remove all the activations in your account first. You can do this on this page https://xtemos.com/my-account/
    After this, you will be able to activate the theme with your purchase code without any issues. Note that you can activate it twice: one on your development website and one on the production.

    Kind Regards

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