Error with Woo hidden products
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Hi, we have some issue.
We have checked in “hide out of stock products” in Woocommerce settings. They are hidden, but I supposed that heading means that they wont be visible at all, but lloks like they are partly “unvisible”.
For example here you can see, that product is “not visible” but it takes place. I would prefer to see here some really visible product not to loose extra block. https://ibb.co/xXRcJf0 If I click arrow it will load more porducts (so there are many products to show,)
Would it be somehow possible to correct?
Hi aleksandreeu,
Thanks for reaching to us.
I can’t see the screenshot. Please use Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards,
Hi aleksandreeu,
Thanks for screenshot.
Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the problems.
Regards,
Also for example here https://www.zgruzie.cz/lamaria-vcelarstvi-v-gruzii/ I see on the right side products and there is a Sarajishvili VS product that is out of stock… https://ibb.co/k6v7R1Q — screenshot
And in the porduct pages, on the bottm where is section “YOU MAY ALSO LIKE…” or “RELATED PRODUCTS” there are usually 3/4 prodcts filled (I guess it should be always filled with 4 products as its set up. And I suppose that 4th porduct is hidden there.
Hi aleksandreeu,
Thanks for the details.
1. Out of stock product does not showing on my end https://prnt.sc/ScMzZkP6l5w-
Please clear browser cache or cache of plugin then check again.
2. Make sure products selected are NOT out of stocks.
For e.g this product: https://www.zgruzie.cz/gruzinska-chacha-rkatsiteli/
Saraj product is out of stock, so it won’t be displayed. I added Lamaria product and it worked https://prnt.sc/_XcOKnpxVtul
Regards,
Exactly here on your screenshot is first porduct “ČAČA RKATSITELI” that is out of stock, but but it is shown here. https://prnt.sc/ScMzZkP6l5w-
Here you can see that čača rkatsiteli product is out of stock, but on the blog page it can be still seen as in-stock product… if you click on it, you will see that its out of stock.
Hi aleksandreeu,
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
Regards,
Hi Eric,
I’ve passed this topic to one of our developers, and I will let you know once get an answer.
Regards,
Hi aleksandreeu,
Thanks for your patience.
The Products List widget is the default WooCommerce widget. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
Let me know how it goes.
Regards,
I have created a copy of the web.
You can try to check. i have switched off a lot of plugins but the issue still is on the place.
Hi aleksandreeu,
The Products List widget is the default WooCommerce widget. Please reach out to the WooCommerce support team, as this falls within their area of expertise, you may visit the following link for support https://wordpress.org/support/plugin/woocommerce/
Regards,
.
