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“We use cookie” appears every second time you go by links on the website

Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 28, 2023 at 1:47 am #525044

    ivanshevakov
    Participant

    in mobile phone (iPhone 13 pro max with latest iOS 17.2.1 in Safari browser) “We use cookie” appears every second time you go by links on the website
    the version cookie law is 1 in the woodmart settings and on the desktop I have no problems with that but on the mobile version. Iphone has cookie for this website which can be seen in the settings – safari -advanced- website data – 18.8Mb for this website
    Can you please help me with this issue as it is stressful for me and I can imagine how it would be for the clients.
    Thanks

    December 28, 2023 at 1:52 pm #525177

    Hung Pham
    Keymaster

    Hi ivanshevakov,

    Thanks for reaching to us.

    I tested on Safari and the cookie popup appeared for the 1st time only. You can see the recorded video for better understanding https://www.mediafire.com/file/7yo8c3a4u7mtjjc/IMG_1778.MP4/file

    Please double check.

    Regards,

    December 28, 2023 at 2:20 pm #525185

    ivanshevakov
    Participant

    I have checked just now and it Appears EVERY SINGLE time video attached bellow
    Please check it carefully
    The is a problem
    I want to solve it as it would be too annoying for the customers
    Will appreciate your help
    Thanks

    https://mr-fix.uk/RPReplay_Final1703761055.MP4

    Have mentioned its appears every time you refresh page not on the main page for example this page
    http://mr-fix.uk/product/battery-replacement-for-macbook/
    and after that page (or any else) if you go to main page the message appears once again even on the main page

    December 29, 2023 at 6:15 am #525385

    Hung Pham
    Keymaster

    Hi ivanshevakov,

    I’ve passed this topic to one of our developers, and I will let you know once get an answer.

    Regards,

    December 29, 2023 at 12:15 pm #525440

    Hung Pham
    Keymaster

    Hi ivanshevakov,

    First solve the problem with HTTPS so that this notification disappears https://monosnap.com/file/84ERLuoNFr4fdRnsyLgXOSVDHIKZnp.

    And then check again if there is still a problem with the cookie notification.

    Regards,

    December 30, 2023 at 9:29 pm #525741

    ivanshevakov
    Participant

    thank you
    I have changed .htaccess to redirect everybody to https and now it works

    December 31, 2023 at 12:07 pm #525764

    Hung Pham
    Keymaster

    Hi ivanshevakov,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Happy New Year

    Regards,

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Viewing 7 posts - 1 through 7 (of 7 total)

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