Single product page scrolls to tabs
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We are building a new website and have an issue with the product page. Single products scroll to the tabs when we open the page. We have looked everywhere and disabled all other plugins, but the issue remains. As soon as we switch to another theme, the issue is gone so we assume it’s a Woodmart issue. We haven’t seen this issue with other Woodmart sites we built.
Hi forusp,
Thanks for reaching to us.
I kindly request you to conduct a check by deactivating all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
If it doesn’t help, please provide me with temporary wp-admin access to Private Content area, I will debug that issue.
Regards,
Hi, I already tried that. Even with disabling all plugins, the issue is there. Only after I disable the theme, it’s gone.
Hi forusp,
Thanks for details and appreciate your patience.
The problem caused by Booster Addons For Elementor plugin. I tried to deactivate and issue was resolved.
Happy New Year
Regards,
Perfect, thank you! Strange it didn’t work for me before, but it’s been resolved.
Hi forusp,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
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