Home / Forums / WoodMart support forum / Theme settings cannot be saved
Home › Forums › WoodMart support forum › Theme settings cannot be saved
Theme settings cannot be saved
- This topic has 8 replies, 2 voices, and was last updated 1 year, 10 months ago by
Artem Temos.
-
AuthorPosts
-
January 2, 2024 at 4:00 pm #526109
patrick.heineckeParticipantChanges in the theme settings can no longer be saved, all plugins have been deaktivated and the changes can no longer be saved…..
on the startpage is no longer displayed via the WP Backary Builder..
Please Help
Attachments:
You must be logged in to view attached files.January 2, 2024 at 4:08 pm #526115
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 2, 2024 at 4:20 pm #526121
patrick.heineckeParticipantThanks i have all Plugins deaktiviertet
January 2, 2024 at 4:39 pm #526129
Artem TemosKeymasterPlease, send us your FTP access as well so we can check the error.
Kind Regards
January 2, 2024 at 4:47 pm #526134
patrick.heineckeParticipantSend as Privat Mail Thanks
January 2, 2024 at 5:47 pm #526170
Artem TemosKeymasterYou need to increase PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.
Kind Regards
January 2, 2024 at 7:41 pm #526203
patrick.heineckeParticipantThanks
Thanks, the problem was solved by saving, but the entire website was unusable, all design elements such as checkout, footer elements such as the rewiews partially disappeared, the start page still remained invisible
I have now reinstalled the backup and hope that you can get it under control soon before I do an update
huge catastrophe
January 2, 2024 at 8:15 pm #526207
patrick.heineckeParticipantI have now tested the current theme update again. Now the design problems keep cropping up but the memory problem is solved. What could be the reason? I can’t do an update as long as this problem persists
Currently I can only operate the site with the old Woddmart version
January 3, 2024 at 10:22 am #526298
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
-
AuthorPosts
Tagged: settings cannot be saved
- You must be logged in to create new topics. Login / Register